Services

EMAIL LINKS

Shaw Business Accounts
Shaw Residential Accounts
TbayTel Customer Accounts

CONSULTATION

  • Qualified Professionals with Business Degrees specializing in Management Systems
  • Complete Systems Studies and Recommendations ensure that you are fitted with the most suitable hardware and software before you buy
  • We offer a complete Marketing Consultation Service, conducting Marketing Research Studies, Strategic Marketing Reports, Advertising and Promotional Support
  • In addition, we have the capability of conducting feasibility reports that look to improve upon the overall efficiency of your current IT system, and ultimately reduce unnecessary costs.
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SOFTWARE SUPPORT

  • Technical support line
  • On-site installation, configuration, assistance, and training
  • Remote Assistance allows us to "Take Control" of your workstation and assist you remotely
  • Associated with a major network of software support teams providing professional troubleshooting support across Canada and the United States
  • ACCPAC, Adagio, Simply Accounting, Microsoft Office Suites, Virus Removal, and Browse Control
  • VPN Client with Remote Access to Your Data with Local Printing
  • Windows XP, Vista, Windows 7, & Small Business Server 2003 - 2010
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NUANS

Search and Trademark Registration Service

  • Comprehensive NUANS Federal 5 Page Report (3 Hour Turnaround)
    * As required for Profit and Not-for-Profit Corporations
  • Comprehensive NUANS Provincial 5 Page Report (3 Hour Turnaround)
    * As required for Profit and Not-for-Profit Corporations
  • Trademark Search (3 Hour Turnaround)
  • Certificate of Status (Immediate)
  • Profile Reports - Canada and US (Immediate)
    This report gives you the head office address and names of the directors involved in a Corporation.
  • Corporate Search (Fiche Copies) (7 Day Turnaround)
    Articles of Incorp., Amalgamation, Form 1 etc
  • Business Names Report (Immediate)
    This report gives you the head office address and names of the directors involved in a Partnership or Proprietorship
  • Bankruptcy Search (24 Hour Turnaround)
  • Bank Act Search (24 Hour Turnaround)
  • Credit Reports - Canada and US (Immediate)

We have listed above the most commonly requested searches required by the majority of our client base. Should you require further information, please do not hesitate to give us a call.

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TRAINING

  • Training incorporates a wide spectrum of the latest business software and operating systems
  • Each individual firm's training requirements are incorporated into detailed curriculums that meet training standards
  • Trainee Teaching aides such as Work Booklets, Labs, and client-tailored exercises help to establish the students confidence in the material being presented
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TAILORED SOFTWARE DEVELOPMENT

  • Custom Designed Software that suits your needs exactly
  • Experienced Programmers who will troubleshoot and develop in most languages: dBASE, RDM, Visual C++, Visual Foxpro, Visual Basic, Visual J++, Visual InterDev, SQL, Access
  • English written documentation for end-user support
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TECHNICAL SUPPORT

  • Site Planning and Preparation
  • Computer Data Communications Cabling
  • System and Site Upgrades
  • Preventative Maintenance Services
  • Repairs with Spare Parts Inventory
  • Guaranteed One Hour Response Time
  • Data Disaster Recovery
  • Virtual Private Networks, Wireless Networks
  • LAN, WAN Networks
  • Satellite Highspeed Internet
  • Firewalls, Routers, Switches, Hubs
  • Computer Security, Monitoring Software, Security Cameras, Fingerprint security
  • Remote support, Remote Offiste Backup & Verification Services
  • Smart Technology
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PARTNERSHIPS

Kalax has grown over the past 29 years through the strength of our partnerships to serve our customers the highest technical services that they demand. Partnerships have allowed Kalax to support a customer base throughout Canada and the U.S. while providing smart business solutions to fit their environment. Our expanding partnerships have become an integral part in how we do business in the global IT environment. We invite interested companies to contact us for future partnerships in helping IT grow stronger in our community.

Our partnerships include:

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PROGRAMS

Not-For-Profit Organizations
Qualifying agencies enjoy the benefits of "in-kind" services and used equipment donations.

First Nations Organizations
To our First Nations clients we extend discounted rates on services and equipment sales.

Preferred Clients
For our preferred clients we offer 1 hour response time, remote assistance, reduced hourly rates, and wholesale equipment as just a few of the benefits!

Contact our office to find out if your organization qualifies for this service

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RENTALS

  • Laptops
  • Desktops
  • Monitors
  • Printers
  • Keyboards
  • Mice
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We believe that in order to be a well managed Consulting Firm, frequent contact and communication with our clients is essential. This will provide the insight that will help us properly direct our Company's future growth, and most importantly the optimal support to our valued clientele.

Kalax is proud to have been serving the community of Thunder Bay since 1983.


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